Returns are Easy!
We want to make sure you are completely satisfied with your purchase. Most items can be returned or exchanged in original condition. If you have any questions regarding our return policy, or would like to request a return or exchange, please email us at order@modisoft.com within 15 days of receipt of your order.
To return or exchange an item, follow these simple steps:
- Please email us your request at order@modisoft.com
- You will receive an RMA (Return Material Authorization) number for returns and exchanges in 2-5 business days
- The item(s) must be returned in their original condition including the original packaging and all accessories.
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- The packaging must not have any markings.
- Returns missing accessories will be rejected.
- Write the RMA number only on the shipping label - NOT on the box.
- Refund will be processed; once distributor warehouse receive all items in original condition and have verified the products.
- Customer will be paying shipping charges for the return of the order
- 10% restocking fee will be applied on all returned
